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Terms & Conditions

Please see our terms & conditions below. If you have any questions or concerns please feel free to reach out through email or within our event request form.

Process

DIY pick up/drop off

  • DIY Pick up - Wednesday-Saturday

  • DIY Drop off - Sunday-Wednesday

  • DIY pickup/drop off has no additional fees
     

Rori Ranch Rentals Delivery

  • Our delivery drop off schedule is typically between 10-3 on Friday or Saturday

  • Our delivery pick up schedule is typically between 10-3 on Sunday or Monday

  • Final delivery details to be confirmed with client

  • Delivery is not included with our rental items, please ask us for a delivery quote

Care & Guidelines

  • For DIY pick up/drop off - Our items must be protected with furniture blankets & covered with a tarp, if being transported in a truck bed

  • All items must be kept inside over night

  • For outdoor use, we ask that our furniture is not sitting in wet areas & has proper protection from the elements 

  • No smoking/vaping near or on our pieces

  • Please use extra care with food & beverages around the rental items

  • Please inform us if there are any accidents

Payment

  • A 50% non-refundable deposit is required to secure your requested items, while the remaining balance is due 30 days prior to the event date.

  • If the rental request is made within 30 days of the event, a full non-refundable payment must be made at the time of booking.

  • A credit card is required on file and is requested when the final balance is due.

  • At this time, payment can be made via e-transfer to roriranch@gmail.com
    or by credit card, additional fee applies for CC only.

  • All payments received are considered an agreement to our terms & conditions. 

Damaged Items

  • The client is responsible for damaged or missing items

  • Cost to repair damages or lost items will be charged to the clients credit card as per the terms and conditions

  • If the item is damaged beyond repair the replacement cost is set at the purchase price including the damage deposit

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