Terms & Conditions
Please see our terms & conditions below. If you have any questions or concerns please feel free to reach out through email or within our event request form.
Process
DIY pick up/drop off
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DIY Pick up - Wednesday-Saturday
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DIY Drop off - Sunday-Wednesday
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DIY pickup/drop off has no additional fees
Rori Ranch Rentals Delivery
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Our delivery drop off schedule is typically between 10-3 on Friday or Saturday
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Our delivery pick up schedule is typically between 10-3 on Sunday or Monday
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Final delivery details to be confirmed with client
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Delivery is not included with our rental items, please ask us for a delivery quote
Care & Guidelines
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For DIY pick up/drop off - Our items must be protected with furniture blankets & covered with a tarp, if being transported in a truck bed
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All items must be kept inside over night
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For outdoor use, we ask that our furniture is not sitting in wet areas & has proper protection from the elements
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No smoking/vaping near or on our pieces
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Please use extra care with food & beverages around the rental items
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Please inform us if there are any accidents
Payment
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A 50% non-refundable deposit is required to secure your requested items, while the remaining balance is due 30 days prior to the event date.
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If the rental request is made within 30 days of the event, a full non-refundable payment must be made at the time of booking.
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A credit card is required on file and is requested when the final balance is due.
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At this time, payment can be made via e-transfer to roriranch@gmail.com
or by credit card, additional fee applies for CC only. -
All payments received are considered an agreement to our terms & conditions.
Damaged Items
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The client is responsible for damaged or missing items
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Cost to repair damages or lost items will be charged to the clients credit card as per the terms and conditions
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If the item is damaged beyond repair the replacement cost is set at the purchase price including the damage deposit